SYSTEM ACTIVE — AI AUTOMATION FOR SERVICE BUSINESSES

The most repeated hour in your business. Automated.

Ostinato designs and builds the automation layer for service businesses — so the reminders, scheduling, and client updates that repeat every week stop costing you the hours that actually grow the business.

That number is a live AI receptionist we built for a plumbing company. It answers, works out whether you're an emergency or a booking, and takes the details. Call it and try to break it.

PATTERN 001–006 · LIVE
𝄆 Ostinato 𝄇
/ˌɒs·tɪ·ˈnɑː·toʊ/ · noun · music

A phrase repeated continuously beneath the music — freeing everything else to change.

Every firm has a task that repeats.
We find it. Then we end it.

CALCULATE

What is repetition costing you?

Move the sliders to match your business — the math updates live.

15 people
6 hrs/wk
$150/hr
Lost annually, hours 0 hrs
Lost annually, dollars $0
Recoverable with Ostinato (est.) $0

Estimate assumes Ostinato automates roughly 70% of flagged repetitive hours — actual results depend on the audit. Turn this into a real plan →

WHAT'S ALREADY REPEATING

Some version of this is happening right now.

Not because anyone's careless — because the tools don't talk to each other, and a person has to stand in the gap, every single time.

EXPLORE OSTINATO
THE PATTERNS WE BUILD

Six ways we take the repeat off your plate.

Each pattern is scoped to the tools you already run — your CRM, scheduling software, invoicing, whatever you already use — we automate your stack, we don't replace it.

Chasing

Document collection & chasing

Automated reminders that follow up on missing documents, deposits, and signatures until the file is complete — no more chasing clients by hand.

Intake

Client onboarding & intake

E-signature, intake forms, and welcome sequences fire the moment a new client signs, so the first week runs itself.

Status

Job & status tracking

A live dashboard showing which clients are done, in progress, or blocked — replacing the shared spreadsheet nobody trusts.

Deadlines

Deadline & follow-up management

Every renewal, estimate, and filing deadline tracked across every client, with nothing slipping through in the last week of the cycle.

Client-facing

Client communication

AI-drafted status updates — "you're confirmed for Tuesday," "we're missing one document" — reviewed and sent in seconds, not composed from scratch.

Integration

Systems integration

Your CRM, scheduling tool, and billing software wired together so client data moves once instead of five times.

HOW AN ENGAGEMENT RUNS

Five stages. Six weeks to live.

This part is genuinely sequential — each stage produces exactly what the next one needs. The line below draws itself as you scroll.

STAGE 1 Week 1

Audit

We shadow your actual intake, scheduling, or follow-up process. Every repeated task gets logged, timed, and ranked by the hours it costs you.

STAGE 2 Week 2

Blueprint

A build plan: what gets automated first, what systems it touches, and what it's projected to save.

STAGE 3 Weeks 3–5

Build

We build the pattern inside your existing stack — your CRM, your inbox, your scheduling tool.

STAGE 4 Week 6

Deploy

Live, with your team walked through the handful of moments that still need a human decision.

STAGE 5 Ongoing

Tune

We watch the first two billing cycles — including through your busiest stretch — and adjust the pattern before we call the engagement done.

THE INVESTMENT

Three ways to work with us.

One flat price to get the phone answered. One to automate whatever repeats. And a partnership if you want us in it with you.

Founding Client Offer: Half off your build — $115 for the AI Voice Agent — for our first 3 clients while we build our track record. Mention it on your audit call.
AI Voice Agent $0 one-time

Your phone, answered. It picks up when nobody can, works out an emergency from a routine job, books the appointment, and answers the questions you get every day.

  • 𝄆 Books appointments straight into your calendar
  • 𝄆 Emergency vs. routine, routed correctly
  • 𝄆 Answers your FAQs in your own words
  • 𝄆 Texts you instantly on anything urgent
  • 𝄆 Every call logged and transcribed
  • 𝄆 Tested against 12 real call scenarios before go-live
Workflow Automation $0 –$600 by scope

One flat price for whatever repeats every week. $300 to $600 depending on how big the job is, quoted before we start, never hourly.

  • 𝄆 Quote and invoice follow-ups that send themselves
  • 𝄆 Job details flowing between your tools, once
  • 𝄆 Review requests after every completed job
  • 𝄆 Missed-call text-backs
  • 𝄆 Scoped and priced on a 20-minute call
Ostinato Partner $0 /mo

We stay in it with you. Every month we listen to real calls, tune what's off, and build the next thing that's eating your week.

  • 𝄆 Monthly call review — we listen, then fix
  • 𝄆 Ongoing tuning as your business changes
  • 𝄆 A new automation built every month
  • 𝄆 Direct line to us, not a support queue
  • 𝄆 Month to month, cancel any time

Builds are flat one-time fees. Platform costs — usually $50–100/mo — are paid to the provider, not to us.

FIELD FILE

What a build looks like.

Composite scenarios based on the patterns we see most often across service businesses — flagged clearly as illustrative, not a specific client's numbers.

ILLUSTRATIVE — COMPOSITE · HOME SERVICES COMPANY, ~14 PEOPLE

Replaced a shared job-status spreadsheet with a live dashboard fed directly from their scheduling tool and calendar.

~0 hrs per dispatcher, weekly
ILLUSTRATIVE — COMPOSITE · LAW FIRM, ~9 PEOPLE

Automated the intake-document chase so staff stopped individually emailing clients for missing signatures.

0 days to a complete file, from 9
ILLUSTRATIVE — COMPOSITE · CPA FIRM, ~25 PEOPLE

Built an agent that drafts "return ready" and "missing documents" client emails straight from engagement data — partners just review and send.

0 pass instead of drafting from scratch

These are composite examples illustrating typical engagement scope, not case studies from named clients.

START HERE

Ready to find what's repeating?

A 45-minute audit call, no build commitment. Tell us a bit about your business below and we'll follow up within one business day.

Founding Client Offer: Half off your build for our first 3 clients while we build our track record.
How would you like to be contacted?

Response within one business day, Mon–Fri.